Job Summary;
The Sales Executive will be spearheading the lubricant market segment in the country
to ensure effective & profitable growth. The role requires a candidate with
extensive trade management experience, particularly in the lubricants field due
to the chemical nature of these products. The Sales Executive will be responsible for close coordination with the Sales Manager and
specifically managing, in respect of lubricants and related products and
services, the full scope of activities necessary for ensuring the movement of
the products with the appropriate tech specs through the trade channels – B2B
and B2C. This includes but is not limited assessing and analyzing the specific
product requirements, overseeing technical support to all consumers,
identifying and developing new opportunities in the trade segments, and growth of
lubricants in the country and in exports.
Responsibilities;
- Maintaining
process integrity in setting up new customers with regards to full
documentation. This includes the process for customer credit application forms.
- Analyze and
provide relevant information pertaining to competitors in the market.
- Monitoring
portfolio credit terms and managing client collections accordingly.
- Resolving
Customer grievances in terms of product inquiries, supply issues, quality and
technical queries.
- Assisting in
all marketing and sales promotion activities.
- Actively
seeking out new sales opportunities through cold calling, personal networks,
social media, etc.
- Conducting
market research to identify selling possibilities and evaluate customer needs.
- Create frequent reviews and reports with sales and
financial data.
- Participate
on behalf of the company in exhibitions or conferences.
- Analyzing,
recommending solutions and monitoring the performance and maintenance of
lubrication equipment at customer sites.
- Conducting
technical trainings for customers and prospects.
- Conducting
& coordinating testimonials and field tests/trials at customer/prospects
locations for new / existing products with the aim of acquiring new business or
switching customers to new and higher performance products.
- Advising the Sales
Manager of any market/customer changes affecting monthly sales forecasts,
blending and importation of lubricants.
- Ensuring HSEQ
policy implementation and compliance at customer locations.
- Technology
and quality stewardship for overall lubes product range in Tanzania.
- Analyzing the
technical needs of customers and advising them on the appropriate products and
services; prospecting on product recommendations based on lubrication surveys.
- In conjunction with tech team, interpreting oil
analysis lab reports and advising customers
accordingly.
- Attend regular trainings to improve knowledge
and skills.