• Assisting all the sales-related activity of the company – daily reporting on summary.
  
• Handling a high volume of customer enquiries whilst providing a high quality of service to each request.
  
• Tracking sales orders to ensure that they are scheduled and sent out on time.
  
• Effectively communicating with customers in a professional and friendly manner.
  
• Supporting the field sales team / Management Team.
  
• Contacting potential customers to arrange appointments (if need be) and following up on enquiries.
  
• Resolving any sales-related issues with customers.
  
• Responding to sales queries via phone, e-mail and in writing.
  
• Reviewing monthly stock requirements based on sales plan and historical sales, which is managed via an existing Google sheet process. This will also require updating end of day sales on the Google sheets.
  
• Receivables follow up.
  
• Supervise and assist on documents related to export orders.
  
• Performs miscellaneous job-related duties as assigned and requested.
  
  

Requirements

• A bachelor's degree in marketing, business administration or related field.
  
• 3-5 years’ experience in marketing or sales.
  
• Experience in management may be advantageous.
  
• Understanding and knowledge of sales and marketing.
  
• Strong analytical, organizational, and creative thinking skills.
  
• Excellent communication, interpersonal, and customer service skills.
  
• Knowledge of data analysis and report writing.
  
• The ability to understand and follow company policies and procedures.
  
• The ability to work under pressure.