Job Summary

• Actively engage with guests, offering insightful tours and narratives about the Maasai culture and traditions.
  
• Facilitate cultural activities and experiences, ensuring guests leave with a deeper understanding and appreciation of the Maasai way of life.
  
• Oversee and plan room allocations, ensuring guest preferences and needs are met.
  
• Address guest inquiries and provide solutions to enhance their stay.
  
• Assist in the daily operations of the lodge, ensuring smooth functioning of all departments.
  
• Coordinate with various teams (housekeeping, kitchen, maintenance) to maintain high standards of service.
  
• Act as the representative of the lodge manager in their absence, making key decisions and managing staff effectively.
  

Requirements

• Experience in hospitality management or a related field.
  
• Strong interpersonal and communication skills.
  
• Knowledge of or interest in Maasai culture and history.
  
• Ability to multitask and manage operational aspects of the lodge.
  
• Leadership qualities and team management experience.